PRIVACY POLICY

Who We Are

We are X Technologies, the company behind Aurelia. We build and operate the Aurelia mobile application, the website at tryaurelia.app, hosted public profile pages, and all related services. When we say “we,” “us,” or “our” in this policy, we mean X Technologies. When we say “Aurelia,” we mean the product and services we provide under that name.

What We Collect

When you use Aurelia, we collect certain information to provide and improve our service:

• Account information: Your name, email address, and login credentials when you create an Aurelia account.
• Contact data: Business card images you scan, the contact records we create from them, and any notes, tags, or metadata you add through the app.
• Digital card content: The information you choose to publish on your hosted Aurelia profile — such as your name, role, company, phone number, email, and social links.
• Device and usage data: Your IP address, browser type, device model, operating system, pages you visit, and how you interact with our app — this helps us fix bugs and improve the experience.
• Communications: Any messages you send to our support or sales team, including email content and attachments.

How We Use Your Information

We use your information to:

• Provide the Aurelia service — including card scanning, AI enrichment, contact organization, and follow-up tools.
• Host and display your public digital profile when you share it via QR, NFC, or link.
• Process your subscription payments and manage your account.
• Send you important service notifications, security alerts, and product updates.
• Improve our app, fix issues, and build new features.
• Respond to your support requests and questions.
• Comply with our legal obligations and protect against misuse.

AI Processing

When you scan a business card on our Pro or Team plans, we may process the card image and extracted text through third-party AI services (including Google Gemini) to enrich your contact with company intelligence, industry classification, and relationship insights. This happens in real time and the results are stored in your Aurelia account. We do not use your card images to train AI models.

Your Public Profile

When you create a digital card in Aurelia and choose to share it, we host it at a public URL (e.g. tryaurelia.app/u/your-id). This is intentional — your digital card is designed to be shared. Only the information you add to your card is made visible. You can update or remove your profile at any time from within the app.

Who We Share Your Data With

We do not sell your personal data. We may share your information with the following types of service providers:

• Cloud infrastructure: We use Firebase (Google Cloud) for hosting, authentication, and our database.
• AI services: We use Google Gemini for contact enrichment on Pro and Team plans.
• Payment processing: We work with payment processors to handle subscription billing.
• Legal requirements: We may disclose information if required by law, court order, or to protect rights and safety.

How Long We Keep Your Data

We keep your data for as long as your account is active or as needed to provide our service. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it.

• Active account data: retained for the life of your account.
• Support conversations: retained for up to 24 months.
• Financial records: retained as required by applicable law.
• Analytics data: retained in anonymized form.

Your Rights

Depending on where you are located, you may have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your account and associated data.
• Object to or restrict certain types of processing.
• Export your data in a portable format.

To exercise any of these rights, email us at support@tryaurelia.app with your account email and a description of your request. We will respond within 30 days.

Cookies

Our website uses essential cookies to function properly and analytics cookies to help us understand how visitors use the site. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect site functionality.

Security

We take the security of your data seriously. We use encrypted data transmission (TLS), secure cloud infrastructure, access controls, and regular security reviews to protect your information. While no system is 100% secure, we take reasonable precautions to keep your data safe.

Children's Privacy

Aurelia is not designed for children under 16. We do not knowingly collect personal information from anyone under this age. If you believe a child has provided us with personal data, please contact us at support@tryaurelia.app and we will delete it promptly.

International Data

X Technologies is based in India. If you access Aurelia from outside India, your information may be transferred to and processed in India and other countries where our service providers operate. By using Aurelia, you consent to this transfer.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify you through the app or by email.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

• Privacy and data requests: support@tryaurelia.app
• General enquiries: hello@tryaurelia.app